Bonus and Promotional Queries
Discover how to maximize your play with our latest promotions and bonus claim tips.
What is a bonus and how does it work?
A bonus is additional money or rewards that are credited to your account. There are several types of bonuses available, including match deposit bonuses, cashback offers, no-deposit free spins, free cash, and comp points. Each type of bonus enhances your gaming experience by providing extra playing resources or rewards.
What are the various types of bonuses available?
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Deposit Match Bonus: This bonus matches your deposit by a certain percentage. For instance, if you deposit R1000 and receive a 200% match bonus, you get an additional R2000, giving you a total of R3000 to play with.
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Free Money Deposit Bonus: This bonus adds a specified amount of money to your deposit. For example, if you make a minimum deposit of R25, you receive an extra R400, totaling R425 for gaming.
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No Deposit Free Spins Bonus: This offers you a set number of free spins on a specific game without needing a deposit. For example, you might receive 50 free spins to use on the game "Genie's Riches," valid only for this game.
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Free Money Bonus: This bonus credits your account with a specified amount of money at no cost. For example, a R50 free bonus means you get R50 added to your account, which you can use to play any eligible games.
Is there a welcome bonus available?
At Desert Nights, our Welcome Bonuses are designed to introduce new players to the thrilling experiences our online casino offers. We provide a variety of Welcome Bonuses, including both free bonuses without any deposit required and deposit bonuses. For more details about our enticing welcome offers, please check the welcome bonus section on our website.
Why do bonus offers affect table limits?
We adjust table limits when bonuses are in play to keep the game fair for everyone. This step helps prevent any misuse of our bonus offers, ensuring all players have access to great deals.
When do table limits reset to their original settings?
Table limits revert to their usual settings following a successful withdrawal or when your account’s real money balance dips below one credit.
How can I activate a promotion?
To activate a promotion, click the 'claim' icon in the cashier section before making a deposit. Your bonus will be ready to use right away, a quicker process compared to some other casinos.
Is it possible to have more than one active bonus?
You're allowed one active bonus at any given time. You can qualify for another bonus once you’ve made a successful withdrawal or if your real money balance falls to less than one credit.
What if I change my mind about a bonus?
If you've made a deposit and activated a bonus, it cannot be canceled. However, if you haven't deposited after claiming a bonus, you can choose to unclaim it in the cashier section.
What is a playthrough requirement?
A playthrough requirement is the total amount of bets you need to make before you can withdraw your winnings. Whether you win or lose, the bets you place accumulate towards fulfilling this requirement. Each time you place a bet, such as spinning a slot or making a wager, it reduces the required playthrough amount. Once you've met or exceeded this threshold, your account balance becomes eligible for withdrawal.
What should I check if I'm unable to redeem a bonus?
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Coupon Code Accuracy: Verify that you’ve entered a valid coupon code. Ensure that the spelling is correct and there are no extra spaces.
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Coupon Limitations: Confirm that there are no other active coupons on your account. Only one coupon can be used at a time.
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Account Eligibility: Check that your account meets the requirements for the offer. Some promotions have specific conditions that must be fulfilled.
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Promotion Details: Always read the specifics of the bonus carefully before trying to redeem it to ensure compliance with all conditions.
Can I make two deposits to activate a deposit coupon?
Our deposit match codes are designed to be activated with just one deposit. Multiple deposits won't activate the coupon.
What should I check if my deposit wasn't matched with a bonus?
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Coupon Code Accuracy: Verify that you’ve entered a valid coupon code. Ensure that the spelling is correct and there are no extra spaces.
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Coupon Limitations: Confirm that there are no other active coupons on your account. Only one coupon can be used at a time.
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Account Eligibility: Check that your account meets the requirements for the offer. Some promotions have specific conditions that must be fulfilled.
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Promotion Details: Always read the specifics of the bonus carefully before trying to redeem it to ensure compliance with all conditions.
What is the maximum bet rule?
Desert Nights Casino maintains a maximum bet rule to promote fair play when using bonuses. The maximum amount you can bet in a single wager is $10.00 (or equivalent if using another currency) unless specifically noted otherwise in the promotion's terms. We strongly advise you to check the terms and conditions of the casino carefully. Be aware that placing bets over $10 while fulfilling bonus playthrough requirements could lead to the forfeiture of any promotional winnings.
What does RTP mean?
RTP, or Return to Player percentage, is the proportion of wagered money a slot machine pays back to players over an extended period. For example, a slot with an RTP of 90% would return an average of $9 for every $10 bet. An RTP around 95% is considered good, as it indicates higher potential payouts.
Earning and using COMP Points
For every $1 you wager at Desert Nights Casino, you'll automatically earn 1 COMP point. Accumulate 1000 COMP points, and you’ve got $1 to use as real money in the casino. These points not only can be converted into cash but also help you climb the VIP ladder, unlocking even more perks and bonuses along the way.
